Industry leaders
since 1985

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About Loanworks

Australia’s leading provider of software, outsourcing and lending solutions to finance providers.

  • Australia’s most advanced straight-through processing (STP) solutions for origination & commissions
  • A dedicated workforce of 350+ finance professionals based in our state-of-the-art facilities in Manila
  • More than $1.3b in loans under management

Our purpose

Our purpose – our ‘why’ – is to free up time for our customers. For lenders, we do this with software solutions, so they can focus on the things that matter, rather than the things that can be automated. For introducers, we do it with outsourcing solutions, so they can spend more time in front of customers and on their businesses. And for borrowers, we do it with a faster, easier, online application process, so they can apply for a loan anywhere and at any time.

Satish Chand
Chief Executive Officer

Our expertise

Software

Digital origination & commissions solutions for end-to-end automation

Learn more

Outsourcing

Get full-time, fully-managed offshore staff, for around 40% of the cost of employing locally

Learn more

Lending

Residential and commercial loans, both white-label and Loanworks-branded

Learn more

Our team

Peter James

Director

Jim Christie

Director

Ben Binder

Director, Software

Satish Chand

Chief Executive Officer

Yotta Agamemnonos

Director, Lending Products

Andrew Duerden

Director, Sales

Jason Goodacre

Manager, Outsourced Services

Dominic Beig

Relationship Manager, Lending

Eric Lim

Credit Manager

Kylie Hart

Compliance Manager, Lending

Albus Bhattarai

Operations Team Leader

Urvesh Vibhakar

General Manager, Solutions Delivery

Simon Hall

Software Development Manager

Vishni Amirthen

Lead Business Analyst

Iain Pallot

Product Owner

Vaishnavi Joshi

Customer Success Manager

Grace Bautista

Country Manager, Software

Marvin Agabin

Service Delivery Manager

Crister Ohagan

Service Delivery Leader, Software

Our awards

Along the way, we’ve won many prestigious awards.

2020 MFAA National Winner 2019 Australian Mortgage Awards Finalist 2018 Australian Mortgage Awards Finalist 2017 Australian Mortgage Awards Finalist 2017 MFAA National Finalist

APRA, ASIC, modern slavery & privacy compliance

Software & outsourcing

All our software and outsourcing operations are compliant with the regulatory and responsible lending requirements set out by the Australian Prudential Regulation Authority (APRA), ASIC and the Australian Modern Slavery Act (2018).

We have achieved ISO27001:2013 and SOC2 Type 2 accreditations, which encompass information security, cybersecurity, data privacy, business continuity and risk management practices.

What’s more, Loanworks is an APP entity under the Australian Privacy Act (1988), and we employ specialist legal support from a panel of law firms to ensure ongoing compliance with Australian Privacy Laws.

Lending

All our lending solutions are compliant with the regulatory requirements set out by the Australian Securities and Investments Commission (ASIC).

Our lending operations and procedures comply with the Australian Modern Slavery Act (2018) and the Australian Privacy Act (1988).

We employ specialist legal support from a panel of law firms to ensure ongoing compliance with Australian Privacy Laws.

Lending accreditations:

  • Australian Financial Services (AFS) license
  • Australian Credit Licence (ACL)