Compliance demands, rising labour costs and tighter margins are squeezing loan originator profitability. Loanworks Outsourcing gives you experienced, dedicated offshore staff at around 40% of the cost of employing locally — so you can focus on customers and growth.
We handle the entire back-office setup and ongoing management. You stay focused on running your business.
We’ll work with you to determine the exact expertise and experience required.
Experienced, finance-trained professionals supporting your team — saving up to 60% on staffing costs.
Dedicated compliance services to meet your responsible lending obligations.
Keep customers engaged and relationships strong.
Offshore VAs handle admin during quieter periods — or full-time, if needed.
Free your local team for higher-value, revenue-generating work
Offshore staff at ~40% of the cost of local hiring
Reliable, repeatable processes with dramatically lower error rates
Dedicated staff focused solely on your clients
We handle hiring, payroll, labour law, office space, equipment and IT
A deep talent pool of finance-experienced professionals
An Australian company with 40+ years in the lending industry and 15+ years operating in Manila. We’re not a generic outsourcer — we’re a specialist in Australian lending.
Our outsourcing operations meet the regulatory requirements of APRA, ASIC and the Australian Modern Slavery Act 2018. We hold ISO27001:2022 and SOC2 Type 2 accreditations covering information security, cybersecurity, data privacy, business continuity and risk management.
Loanworks is an APP entity under the Australian Privacy Act 1988, with specialist legal support from a panel of law firms to ensure ongoing compliance with Australian Privacy Law.
Need help administering and supporting your broker network? We can help — contact us to discuss your needs.
We’re in the lending business ourselves, so compliance is second nature to us — APRA, ASIC, ISO certification, the Australian Privacy Act, and physical and digital security. We have dedicated compliance services to support your obligations.
We’ve run our own outsource operations in the Philippines for over a decade, specialising in Australian loan originators and lenders. Our experienced team manages the integration and change process from end to end.
Not at all. We tailor a solution to your exact needs — you only outsource what makes sense for your business.
Yes. We work with your existing systems (email, CRM and any other tools) and processes. We also bring deep lending software expertise to every engagement.
Since July 2019, when it was awarded a full banking licence by APRA, it has grown rapidly. With currently more than 225,000 accounts on its platform and $300 million in customer deposits, it is Australia’s only neobank to offer home loans and remains the only digital mortgage for brokers.
For Mortgage Choice Group, employing local admin support had proved too costly and time-consuming In fact, far from allowing them to focus on their core skills, it had merely created another level of admin for them, further constraining their ability to grow. It was a catch-22 and they came to Loanworks for a solution.
HomeStart taps Loanworks for home loan origination tech.
Loanworks was selected by the South Australian government backed home loan lender, HomeStart, as its preferred technology vendor.
Our Loanworks employee has shown a high level of speed, responsiveness and genuine care on all tasks and has more importantly blended into the processes we use in our business. She is a pleasure to work alongside and already feels like one of our family. The feedback from long term clients regarding her performance has been very positive. They too have felt the change in efficiency and appreciate their loans being completed in a smoother and faster way.
I would strongly suggest to anyone seeking to grow their business, to contact Loanworks and discuss the benefits of adding one of their staff to their brokerage. It is a game changer for any brokerage from one loan writer to a dozen and the financial outlay is a lot cheaper than employing a local admin assistant.
They are really easy to work with, their response times are great and the system has been very flexible to cater for our customised solution.
Thanks to these technology upgrades, brokers are experiencing a smoother, more streamlined loan process that’s making a real impact. We’re excited that many South Australians will benefit from this collaboration well into the future.