The Team

Grace Bautista

Grace Bautista

As Country Manager, Grace Bautista leads the Loanworks software team with a firm focus on people, wellbeing, team growth, culture, and improving processes to create better outcomes for clients.

She is results-oriented, with a demonstrated ability to orchestrate administrative functions to ensure operational efficiency. She spearheads staff engagement strategies, resulting in enhanced team morale and collaboration, assists in performance reviews to optimize individual and team contributions, and designs and implements training programs t o foster professional growth. She also deals with day-to-day management aspects of team operations and is the “go-to-person” for clients and AU management, while maintaining an overall interest in the well-being of all staff.

Grace has more than 20 years of industry experience. Prior to joining Loanworks in 2010, she worked as a developer in a wide range of creative projects for various small and medium-sized companies in the Philippines, and she also worked as a support team leader.

Grace holds a Bachelor of Science in Computer Science from Pamantasan Ng Lungsod Ng Maynila, Philippines.

Need a solution for your business?

If you’d like to discuss a tailored solution for your lending business, to help you cut your cost-to-serve and improve customer experience, please get in touch.

Call +61 498 112 056 now to speak with our Outsourced Services Manager, Jason Goodacre, or send him an email.