Marvin Agabin has dedicated his career – spanning over 25 years – to leading and supporting teams to deliver outstanding service.
In his current role as country manager for loan processing, Marvin develops and implements strategies and programs to empower the service delivery and loan processing teams to work effectively and productively.
He also ensures optimal financial, social, and physical resource allocation, management, and quality standards for effective implementation of the organisation’s strategic plan and mission, as well as monitoring and reporting on progress. Plus he leads the team in seamlessly delivering loan processing services, and regularly checks in with clients to address any concerns and review their progress.
During his 11 years at Loanworks, Marvin has gained a thorough grounding in the company’s operations, adding great value in roles including service delivery manager, business analyst and team leader for business services, technical services, and customer service professional.
Prior to joining Loanworks, he held team leader positions at various business process outsourcing companies.
Marvin holds a Bachelor of Science degree in architecture from the University of Santo Tomas.