Reduce your cost-to-serve and dramatically improve customer experience

Software as a Service (Saas)

Loanworks software solutions are provided as fully managed cloud services under a SaaS model.

  • APRA-compliant Australian cloud hosting​
  • Best-in-class reliability, fault tolerance, resilience and performance
  • Secondary disaster recovery environment located in Australia
  • Scalable and highly available design
  • Geo-redundant, scheduled backups
  • Best practice, 24/7 threat intelligence, monitoring, alerting and reporting
  • Uptime & support service-level agreement (SLA)
  • End-to-end, turnkey implementation (no integration partners required)
  • Full infrastructure maintenance, application support and change management

On premise options also available.

We’ve worked closely with Loanworks in delivering our home loan proposition to market. They are really easy to work with, their response times are great and the system has been very flexible to cater for our customised solution.

Melissa Christy

Home Loan Lead

86 400

Australia's leading loan solutions provider

We’re Australia’s leading provider of software, outsourcing and lending solutions to finance providers.

Whatever type of mortgage business you operate, we can tailor a solution to help you do more with less – less time, less overhead and less errors.

APRA, ASIC, modern slavery & privacy compliance

Our software operations are compliant with the regulatory requirements set out by the Australian Prudential Regulation Authority (APRA), the Australian Modern Slavery Act (2018).

We have achieved ISO27001:2013 and SOC2 Report 2 accreditations, which encompass information security, cybersecurity, data privacy, business continuity and risk management practices.

What’s more, Loanworks is an APP entity under the Australian Privacy Act (1988), and we employ specialist legal support from a panel of law firms to ensure ongoing compliance with Australian Privacy Laws.

A swag of awards

Along the way, we’ve won many prestigious awards, and have achieved ISO27001 accreditation – the finance world’s most sought-after accreditation for information security.

2020 MFAA National Winner 2019 Australian Mortgage Awards Finalist 2018 Australian Mortgage Awards Finalist 2017 Australian Mortgage Awards Finalist 2017 MFAA National Finalist