New and returning customers can complete an application in under 10 minutes — guided through a streamlined process with built-in data validation at every step.
Fully responsive across mobile, tablet and desktop. Customers can start, pause and resume their application at any time, on any device.
A seamless experience reflecting your look, feel and tone of voice.
Customise questions, sections and workflows without writing a line of code.
Existing customer data is pre-filled via seamless integration with your core banking system, removing friction for returning applicants.
Open banking and screen scraping verify income and expenses in real time, keeping assessments accurate and compliant.
Whether a customer applied through a broker, branch or direct channel, Now Track gives them one place to monitor status and manage documents.
Since July 2019, when it was awarded a full banking licence by APRA, it has grown rapidly. With currently more than 225,000 accounts on its platform and $300 million in customer deposits, it is Australia’s only neobank to offer home loans and remains the only digital mortgage for brokers.
A leading bank group has demonstrated how a single Loanworks Origination Platform can simultaneously power two completely distinct brands — each with its own customer experience, credit policy, and integration ecosystem — without compromise.
Sintex implements Loanworks’ Document Intelligence module into the Loan Origination Software to automate the most labour-intensive steps, whilst strengthening compliance and improving operational efficiency.
A leading customer-owned bank has successfully transformed its lending operations by adopting the Loanworks Origination Platform. Initially implemented to support mortgage lending across all channels — branch, broker (Aggregator), and direct to customer — the platform has since evolved into a central hub for managing the full spectrum of the bank’s loan offerings.
For Mortgage Choice Group, employing local admin support had proved too costly and time-consuming In fact, far from allowing them to focus on their core skills, it had merely created another level of admin for them, further constraining their ability to grow. It was a catch-22 and they came to Loanworks for a solution.
HomeStart taps Loanworks for home loan origination tech.
Loanworks was selected by the South Australian government backed home loan lender, HomeStart, as its preferred technology vendor.
Our Loanworks employee has shown a high level of speed, responsiveness and genuine care on all tasks and has more importantly blended into the processes we use in our business. She is a pleasure to work alongside and already feels like one of our family. The feedback from long term clients regarding her performance has been very positive. They too have felt the change in efficiency and appreciate their loans being completed in a smoother and faster way.
I would strongly suggest to anyone seeking to grow their business, to contact Loanworks and discuss the benefits of adding one of their staff to their brokerage. It is a game changer for any brokerage from one loan writer to a dozen and the financial outlay is a lot cheaper than employing a local admin assistant.
They are really easy to work with, their response times are great and the system has been very flexible to cater for our customised solution.
Thanks to these technology upgrades, brokers are experiencing a smoother, more streamlined loan process that’s making a real impact. We’re excited that many South Australians will benefit from this collaboration well into the future.
The automation of ID extraction and verification has significantly reduced manual effort, improved accuracy, and accelerated our assessment times. Our team can now focus on higher value work instead of routine data checking, and the uplift in productivity has been immediate and measurable. The seamless integration into our existing LOS meant we realised these benefits from day one, with no disruption to our workflows.
We’re extremely happy with the results and the partnership with Loanworks. Document Intelligence has given us the confidence and efficiency we need as we continue to scale. We’re now excited to move into the next phase, extending the capability to financial documents such as payslips and other supporting income information. We see enormous potential in bringing the same level of automation and intelligence to the rest of our credit assessment process.
Loanworks has helped us modernise our operations and set a strong foundation for future growth. We couldn’t be more pleased with the outcome.
The platform is highly flexible and has been able to accommodate Metro Finance’s specific commission structures and requirements with ease, with strong ongoing support from the Loanworks team.
