It automatically classifies, extracts, validates and assesses fraud risk in real time, accelerating every stage of the lending lifecycle. It supports identity documents, payslips, bank statements, Notices of Assessment (NOA), company financials and more.
Unlike traditional OCR tools optimised for clean, templated documents, Document Intelligence is built for the realities of financial services—handling inconsistent layouts, scanned PDFs, and low-quality inputs.
Its 99.4% accuracy rate holds across real-world variation, not just controlled environments.
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Instantly identifies and categorises every incoming document—no manual sorting required.
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Extracts critical data and cross-checks it against application inputs, catching discrepancies early.
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Assesses built-in fraud signals in real time, adding a powerful early warning layer without extra steps.
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Supports the full spectrum of lending documentation out of the box.
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Define verification rules, exception logic and thresholds to align with your credit policy—no developers needed.
Passports and driver’s licences are automatically verified, with data extracted and cross-checked against the loan application. What once took hours is completed in seconds—with a fully traceable record.
Payslips, tax returns and bank statements are processed to extract key figures and validate them against declared income. Discrepancies are flagged immediately—before they create downstream risk.
Company financials, registrations and supporting documents are handled with the same precision—critical for lenders managing complex and varied business applications.
Every document processed creates a complete, tamper-evident audit trail capturing:
Regulatory reviews shift from manual reconstruction to instant transparency, supporting Best Interest Duty and broader compliance obligations with confidence.
Reduce document processing from hours or days to minutes.
Minimise human error with consistent, high-precision extraction and validation.
Identify discrepancies and fraud signals before they impact downstream processes.
Free teams from manual data entry and document handling, allowing focus on higher-value work.
Built-in audit trails and rule-based validation simplify regulatory reporting and reviews.
Handle growing volumes and complex document types without increasing headcount.
Since July 2019, when it was awarded a full banking licence by APRA, it has grown rapidly. With currently more than 225,000 accounts on its platform and $300 million in customer deposits, it is Australia’s only neobank to offer home loans and remains the only digital mortgage for brokers.
For Mortgage Choice Group, employing local admin support had proved too costly and time-consuming In fact, far from allowing them to focus on their core skills, it had merely created another level of admin for them, further constraining their ability to grow. It was a catch-22 and they came to Loanworks for a solution.
HomeStart taps Loanworks for home loan origination tech.
Loanworks was selected by the South Australian government backed home loan lender, HomeStart, as its preferred technology vendor.
They are really easy to work with, their response times are great and the system has been very flexible to cater for our customised solution.
Thanks to these technology upgrades, brokers are experiencing a smoother, more streamlined loan process that’s making a real impact. We’re excited that many South Australians will benefit from this collaboration well into the future.
Our Loanworks employee has shown a high level of speed, responsiveness and genuine care on all tasks and has more importantly blended into the processes we use in our business. She is a pleasure to work alongside and already feels like one of our family. The feedback from long term clients regarding her performance has been very positive. They too have felt the change in efficiency and appreciate their loans being completed in a smoother and faster way.
I would strongly suggest to anyone seeking to grow their business, to contact Loanworks and discuss the benefits of adding one of their staff to their brokerage. It is a game changer for any brokerage from one loan writer to a dozen and the financial outlay is a lot cheaper than employing a local admin assistant.