Brokers write the loans that grow your book, but few things test the relationship like a commission query. A missing trail payment. An unexplained clawback. A statement that doesn’t match the spreadsheet.
For aggregators and lenders, every query costs time and chips away at broker confidence. Loanworks’ Commissions Management changes that: one platform to configure, calculate and distribute payments accurately, and give brokers a clear view of what they’ve earned.
Built for Broker Commissions, Not Adapted From Something Else
Commissions Management is purpose-built for lenders, aggregators and broker groups. It isn’t generic incentive compensation software bent to fit. It draws on more than 40 years of Australian lending technology experience, and is designed for how commissions actually work.
Commission plans are configurable without touching code. Rules live in the platform, not in spreadsheets or in one person’s head, so your payments stay consistent and your team isn’t dependent on a single expert.
Every Commission Type, Out of the Box
The most common lending commission structures in Australia are covered with no customisation required:
- Upfront commissions: basis points on settled or drawdown amount, percentage of amount received, flat dollar amounts, settlement volume tiers, product-based exceptions, internal refinance rules and introducer-based rates
- Trail commissions: basis points on loan balance, offset and redraw adjustments, arrears rules, discharge pro-rata, book size tiers, product exceptions and pinned-rate overrides
- Clawbacks and sundry: clawback percentages by days since settlement, fee clawbacks, sundry income and expense imports, insurance and personal loan commissions, and release of held payments
The benefit for brokers is simple. Complex structures are calculated the same way, every time, so the amount paid is what was promised.
From Data Import to Payment, in Minutes
Payment runs follow one clear, fully automated workflow, with no manual intervention required unless an exception is identified:
- Import: Automatically import loan and settlement data from core banking systems.
- Validate: Cross-check data and automatically flag exceptions for review.
- Calculate: Apply upfronts, trail commissions and clawbacks through the rules engine.
- Approve: Automatically progress payment runs. Manual review and sign-off required only for exceptions.
- Distribute: Automatically generate ABA files, branded RCTIs and GL exports for seamless payment processing.
From data import through to payment distribution, the entire process runs automatically, with exceptions flagged for targeted review and resolution. Branded RCTIs are generated and ABA files are exported directly to your bank, reducing manual effort, minimising errors and ensuring faster, more accurate and reliable payments to brokers.
Real-Time Visibility Brokers Actually Use
The quickest way to reduce commission queries is to answer them before they’re asked. Through the Loanworks’ Originator Portal, brokers and introducers have a live view of their commission position, including:
- Live commission statements and RCTI downloads
- Trail balance and at-risk clawback alerts
- Payment history by loan and date
- Self-service dispute lodgement
- Your branding throughout
Brokers can see where they stand without picking up the phone, and your team gets time back for conversations that grow the relationship. Transparency builds trust, and trust builds loyalty.
Fits the Ecosystem You Already Run
Commissions Processing connects to your core banking platform, CRM, accounting and GL, and data warehouse. Import formats are maintained in the UI with no developer required, and 25+ service providers are supported out of the box, including MYOB, Oracle and TechnologyOne.
Broker and aggregator data sync in real time, and introducers are created and updated automatically. Your commission data stays aligned with the rest of your business, and your reporting keeps pace. Out-of-the-box and custom dashboards cover channel, introducer and commission type.
Compliance and Audit Confidence
Every calculation, approval and payment is logged, giving you a complete audit trail and full RCTI generation. The platform is built to Australian regulatory requirements, including APRA and ASIC expectations, with APRA-compliant Australian cloud hosting, ISO 27001:2022 and SOC2 certification, and an uptime and support SLA.
When a broker or aggregator asks how a payment was calculated, you can show them.
Proven at Scale
- $300m+ in commission transactions
- 1m+ RCTI invoices generated
- 1m+ loans processed
- 30% reduction in processing time
- 30+ lenders, aggregators and broker groups
- 99.9% uptime SLA
Metro Finance’s Jack McGuire states, the system was easy to implement and explain across the business, and flexible enough to handle their specific commission structures with strong ongoing support from the Loanworks team.
Why It Matters
For brokers, accurate and transparent commissions mean confidence in who they write for. For aggregators and lenders, it means fewer queries, faster payment runs and a stronger broker value proposition.
Commissions Management isn’t just a payments tool. It’s a way to show brokers that you value their business, with every payment accurate, explainable and on time.
Learn more or contact our team about Loanworks’ Commissions Management to lower your costs and grow your business.
