Automate your entire lending workflow

End-to-end origination automation

AI-powered document processing

Direct-to-customer digital application

Multi-channel.
Multi-product. Broad reach.

Home Loans

P&I and interest-only, owner-occupied and investment, PAYG, SME, corporate and SMSF, government guarantee, construction and bridging loans

Personal Loans

Secured and unsecured

Motor Vehicle Loans

MacBook Pro mockup
New application screen Pipeline screen

True straight-through processing (STP)

Manual origination is slow, costly and error-prone. Loanworks automates the complete journey enabling processing by exception, so your team can easily focus on what needs attention.

1

Customer Onboarding

  • Determine eligibility
  • Capture application and collect documents

2

Assessment

  • Verify income and expenses via open banking / CCR
  • Auto-assess borrowing capacity and serviceability
  • Automate credit checks and identity verification
  • Auto-assess credit policy and product eligibility
  • Provide conditional approval or refer to loan officer

3

Approval

  • Automate collateral valuation and title / PPSR searches
  • Validate supporting documents
  • Auto-assess against credit policy and serviceability
  • Unconditionally approve or decline finance
  • Generate and distribute letter of offer or loan contract

4

Settlement

  • Instruct solicitor / settlement team
  • Receive and store signed mortgage documentation
  • Send data to core banking system
  • Set up PEXA workspace, book and certify settlement
  • Disburse and settle loan funds

Configurable to your business

Define exactly how the system makes decisions. Configure serviceability and approval rules, integrate external data services, and base logic on your credit policy by product type, borrower type, LVR, location, loan amount and more.
Individual users can also personalise views and create templates to suit the way they work.

LOS process diagram

Enterprise-grade infrastructure

Stable. Secure. Scalable.

  • End-to-end, turnkey implementation
  • Uptime and support SLA
  • Full infrastructure maintenance, application support and change management
  • 24/7 threat intelligence, monitoring and alerting
  • APRA-compliant Australian cloud hosting
  • Geo-redundant, scheduled backups
  • Secondary disaster recovery environment in Australia
  • On-premise options available
Measurable results

Measurable results

  • Improved customer engagement
  • Reduced time to decision
  • Controlled headcount and error rates
  • LIXI standardisation
  • Savings are reinvested and your team refocuses on high-impact work

25+ integrations, out of the box

Loanworks connects seamlessly with your existing systems and service providers no extra integration investment required.

Compliance built in

Fully APRA and ASIC compliant. ISO27001:2022 and SOC2 certified. Operates as an APP entity under Australian Privacy Law.

Additional capabilities

Branded
broker portal

Track pipeline, submit applications and review commissions

Work queue
automation

Auto-assign tasks and trigger reminders based on roles and rules

Push
notifications

Keep customers up to date via push, email and SMS

Document
management

Create templates, eSignatures, categorise and distribute documents

Product
configuration

Rate change management, dynamic pricing, fee and eligibility rules

White-label
origination

Multi-brand support across documents, workflows, portals and communications

Sales channel
management

Configure referral hierarchies franchise, broker and marketing sources

Also handles

Open banking, eKYC, comprehensive credit reporting, multiple collateral classes

Case Studies

What our Clients Say

Have a question about our Al-driven origination platform and services?

Services