Software

Reduce your cost-to-serve and dramatically improve customer experience

Software as a Service (SaaS)

Loanworks software solutions are provided as fully managed cloud services under a SaaS model.

  • APRA-compliant Australian cloud hosting​
  • Best-in-class reliability, fault tolerance, resilience and performance
  • Secondary disaster recovery environment located in Australia
  • Scalable and highly available design
  • Geo-redundant, scheduled backups
  • Best practice, 24/7 threat intelligence, monitoring, alerting and reporting
  • Uptime and support service-level agreement (SLA)
  • End-to-end, turnkey implementation (no integration partners required)
  • Full infrastructure maintenance, application support and change management

On premise options also available.

Our partnership with Loanworks is already delivering significant value to our customers and brokers, reinforcing our commitment to innovation and excellence. Thanks to these technology upgrades, brokers are experiencing a smoother, more streamlined loan process that’s making a real impact. We’re excited that many South Australians will benefit from this collaboration well into the future.

Andrew Mills

Chief Executive Officer

HomeStart Finance

Australia's leading loan solutions provider

We’re Australia’s leading provider of software, outsourcing and lending solutions to finance providers.

Whatever type of mortgage business you operate, we can tailor a solution to help you do more with less – less time, less overhead and less errors.

APRA, ASIC, modern slavery and privacy compliance

Our software operations are compliant with the regulatory requirements set out by the Australian Prudential Regulation Authority (APRA), the Australian Modern Slavery Act (2018).

We have achieved ISO27001:2013 and SOC2 Report 2 accreditations, which encompass information security, cybersecurity, data privacy, business continuity and risk management practices.

What’s more, Loanworks is an APP entity under the Australian Privacy Act (1988), and we employ specialist legal support from a panel of law firms to ensure ongoing compliance with Australian Privacy Laws.

Customer-owned bank lending origination platform transformation

A leading customer-owned bank has successfully transformed its lending operations by adopting the Loanworks Origination Platform. Initially implemented to support mortgage lending across all channels — branch, broker (Aggregator), and direct to customer — the platform has since evolved into a central hub for managing the full spectrum of the bank’s loan offerings.

HomeStart case study

South Australian government backed home loan lender, HomeStart, partnered with Loanworks to implement a fully digital home loan origination platform, streamlining workflows and enhancing accessibility for South Australians seeking affordable housing solutions.

A swag of awards

Along the way, we’ve won many prestigious awards, and have achieved ISO27001 accreditation – the finance world’s most sought-after accreditation for information security.

2020 MFAA National Winner 2019 Australian Mortgage Awards Finalist 2018 Australian Mortgage Awards Finalist 2017 Australian Mortgage Awards Finalist 2017 MFAA National Finalist