Originator solutions

Spend less time on back-office and more time writing new loans

The last few years have been tough for brokers and mortgage managers. With increasingly stringent regulatory requirements and ever-dwindling margins, it’s becoming harder and harder to turn a profit.

But there’s a surprisingly easy way to turn things around and regain your competitive edge...

A loan processing solution designed just for you

Loanworks is Australia’s leading outsource services provider to the Australian finance industry.

We’ll tailor a flexible, SLA-driven solution specifically for your business. One that enables you to spend the majority of your time on business development while simultaneously cutting your cost to income ratio. In fact, we can cut your loan processing costs by up to 60%!

Originator solutions

  • Broker support

    • Diary and email management
    • Virtual PA
    • Serviceability assessment
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  • Loan processing

    • Document management
    • Data entry
    • Loan packaging
    • Loan tracking
    Learn more

  • Customer support

    • Annual reviews
    • Database management
    • Variations
    • Marketing
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  • Compliance

    • File reviews
    • Compliance reporting
    • File correction
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  • Lending

    • Residential loans
    • Commercial loans
    • While label loans
    Learn more

APRA, ASIC & privacy compliance

All Loanworks solutions are fully compliant with the regulatory requirements set out by the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC). We have achieved ISO27001:2013 accreditation, which encompasses data security, privacy, business continuity practises and risk management practices. What’s more, Loanworks is an APP entity under the Australian Privacy Act, and we employ specialist legal support from a panel of law firms to ensure ongoing compliance with Australian Privacy Laws.

Service level agreement (SLA)

Loanworks can work with you to develop comprehensive service levels that reflect your unique business standards and requirements.

We’ll commit to delivering on these service levels with tight service level agreements (SLAs), and we’ll also conduct regular performance reviews throughout the engagement, to ensure your complete satisfaction.

Case studies

86 400

Digital neobank, 86 400, has its sights set on becoming a genuine alternative to the big four banks by delivering all the capabilities of a bank on a consumers’ phone. Since July 2019, when it was awarded a full banking licence by APRA, it has grown...

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ALIC – Australian Lending and Investment Centre

Award-winning brokerage firm, the Australian Lending and Investment Centre (ALIC), needed loan administrative staff to support its rapidly growing network of brokers. Due to excessive labour costs, hiring local loan admin staff wasn’t compatible with...

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Mortgage Choice

Mortgage Choice Group needed experienced loan admin support to help their franchises grow their businesses and stay on top of the increasing complexity of loans. But employing local admin support had proved too costly and time-consuming. In fact, far...

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Talk to an expert

If you’d like to discuss a tailored solution for your originator business, to help you cut costs, and efficiently scale, please get in touch.

Call +61 2 9436 1311 now to speak with our Customer Relationship Manager, Jason Goodacre, or send him an email.