As a lender in today’s highly competitive loan market, efficiency is your key to long-term competitive advantage. With streamlined loan, commission and compliance management processes in place, you can focus a greater share of your resources on winning and retaining customers. And you can significantly reduce your cost-to-serve in the process.
With Loanworks, you get exactly the solution your business requires - combining best-in-class SaaS and business services.
Loanworks will tailor a custom loans solution specific to your business. One that reduces your error rate and headcount, ensures compliance, improves customer experience, and streamlines your loan processes, end-to-end. We’ll design it around your unique offerings and workflow, and integrate it with your core banking platform.
Importantly, your solution will include Australia’s only omni-channel, straight-through processing (STP) digital loans origination solution. It encompasses self-service channel automation, document management, workflow automation, rich integration, intelligent decision engine and customer communication.
Your Loanworks solution can be tightly integrated with key third party service providers and fintechs for tasks that are critical for straight-through processing (STP) and self-service automation, including valuations, credit reports, financial data aggregation, LMI and solicitor instruction.
All Loanworks solutions are fully compliant with the regulatory requirements set out by the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC). We have achieved ISO27001:2013 accreditation, which encompasses data security, privacy, business continuity practises and risk management practices. What’s more, Loanworks is an APP entity under the Australian Privacy Act, and we employ specialist legal support from a panel of law firms to ensure ongoing compliance with Australian Privacy Laws.
Loanworks can work with you to develop comprehensive service levels that reflect your unique business standards and requirements.
We’ll commit to delivering on these service levels with tight service level agreements (SLAs), and we’ll also conduct regular performance reviews throughout the engagement, to ensure your complete satisfaction.