Lender solutions

Reduce your cost-to-serve and dramatically improve customer experience

As a lender in today’s highly competitive loan market, efficiency is your key to long-term competitive advantage. With streamlined loan, commission and compliance management processes in place, you can focus a greater share of your resources on winning and retaining customers. And you can significantly reduce your cost-to-serve in the process.

With Loanworks, you get exactly the solution your business requires - combining best-in-class SaaS and business services.

A tailored, end-to-end solution

Loanworks will tailor a custom loans solution specific to your business. One that reduces your error rate and headcount, ensures compliance, improves customer experience, and streamlines your loan processes, end-to-end. We’ll design it around your unique offerings and workflow, and integrate it with your core banking platform.

Importantly, your solution will include Australia’s only omni-channel, straight-through processing (STP) digital loans origination solution. It encompasses self-service channel automation, document management, workflow automation, rich integration, intelligent decision engine and customer communication.

Lender solutions
  • Origination

    • Digital loans origination software
    • Credit decisioning
    • Straight through processing
    • Self-service automation
    Learn more
  • Processing

    • Data entry
    • Loan assessment
    • Credit support
    • Settlement preparation
    • Customer service support
    Learn more
  • Servicing

    • Loan account servicing software
    • Account management services
    • Customer support services
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  • Commissions

    • Commissions processing software
    • Commission processing services
    • Broker administration
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  • Compliance

    • Compliance reviews
    • Report preparation
    • Customer assessments
    Learn more

Case studies

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Talk to an expert

If you’d like to discuss a tailored solution for your lending business, to help you cut your cost-to-serve and improve customer experience, please get in touch.

Call +61 2 9436 1311 now to speak with our Customer Relationship Manager, Jason Goodacre, or send him an email.