Compliance Solutions

A compliance solution for aggregators
that helps reduce risk and cost to serve

Your systems, your processes

Your compliance team performs these tasks:
Here's how our support team can assist:
File compliance reviews
Your compliance team performs these tasks:

Conducting reviews of credit applications submitted by accredited credit representatives and licensees

Here's how our support team can assist:
  • undertake a compliance review of identified credit applications
  • review supporting documentation, NCCP documentation, applicant income and expenses, serviceability, required data entry and file notes against a compliance checklist
Business compliance reviews
Your compliance team performs these tasks:

Conducting reviews of policies, accreditations, licenses and memberships held by accredited credit licensee businesses

Here's how our support team can assist:
  • Review of accredited credit licensee businesses
  • Review required policies, accreditations, licenses and memberships against a compliance checklist
Reporting
Your compliance team performs these tasks:

Reporting on compliance audits/reviews

Here's how our support team can assist:
  • Collate file review and business review information
  • Enter information into compliance systems
  • Undertake quality control checks
  • Prepare audit reports on accredited credit representatives and licensees
Customer assessments
Your compliance team performs these tasks:

Assessing customer experience

Here's how our support team can assist:
  • Survey identified credit application customers to assess compliance of the credit offer process they underwent
  • Perform assessments by phone, email and/or survey
  • Compile reports of outcomes
.

Move towards your exact-fit, comprehensive compliance solution

The Loanworks solution works because we customise it to suit you. And because it’s scalable, it will grow with your business. We’ll ask the right questions to find out what your needs are, and bring our extensive experience and knowledge to bear on working out how best to meet them.

Whatever the right combination is, you can rest assured that it will be comprehensive, cost-effective, and meet the highest performance standards.

Please call Andrew Duerden, our Director, Business Services, on +61 403 048 757 to discuss your compliance requirements. Andrew has worked on designing and delivering customised solutions for many clients, and has the expertise, creativity and commitment to find the right one for your aggregator business.